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Last updated: December 6, 2024

AzireVPN Terms of Service

AzireVPN is a service (“Service”) offered by Malwarebytes Inc. located at 3979 Freedom Circle, Fl 12, Santa Clara, CA 95054 USA. Please read these Terms of Service (the “Terms”) carefully because they govern your use of our Site (and its subdomains) and services accessible via our Site. These Terms exclude: (1) Use of AzireVPN is governed by our End User License Agreement (“EULA”) which may be accessed at https://www.azirevpn.com/legal/eula and (2) Our Privacy Policy is governed by our Privacy Policy which can be accessed at: https://www.azirevpn.com/legal/privacy-policy (“Excluded Terms”).

If there is a conflict between these Terms and the Excluded Terms, the Excluded Terms shall govern. To make these Terms easier to read, the Site and our services are collectively called the “Services.”

Agreement to Terms

By using our Services, you agree to be bound by these Terms. If you don’t agree to these Terms, do not use the Services. If you are accessing and using the Services on behalf of a company (such as your employer) or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms. In that case, “you” and “your” will refer to that company or other legal entity.

Changes

We may change the Terms of this service at any time, at our sole discretion. We will let you know if the Terms change by updating the modified terms on our website or though some other communications. You should review the change in terms and decide if you still want to use the services.

Who May Use the Services

You may use the Services only if you are 18 years or older, capable of forming a binding contract with AzireVPN, and are not barred from using the Services under applicable law.

Feedback

AzireVPN welcomes feedback, comments and suggestions for improvements to the Services (“Feedback”). You can submit Feedback by emailing us at support@azirevpn.com. Any feedback you provide through the Services shall be deemed to be non-confidential.

By registering on this website, the user (“you”) is agreeing to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the service.

Privacy Policy

Please refer to our Privacy Policy at: https://www.azirevpn.com/legal/privacy-policy as it contains important information about our privacy practices.

Some important privacy practices we want to highlight are:

  • Post, upload, publish, submit or transmit any Content that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any person or entity; or (vii) promotes illegal or harmful activities or substances;
  • Use, display, mirror or frame the Services, or any individual element within the Services, AzireVPN’s name, any AzireVPN trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without AzireVPN’s express written consent;
  • Access, tamper with, or use non-public areas of the Services, AzireVPN’s computer systems, or the technical delivery systems of AzireVPN’s providers;
  • Attempt to probe, scan, or test the vulnerability of any AzireVPN system or network or breach any security or authentication measures;
  • Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by AzireVPN or any of AzireVPN’s providers or any other third party (including another user) to protect the Services or Content;
  • Attempt to access or search the Services or Content or download Content from the Services through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by AzireVPN or other generally available third party web browsers;
  • Send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters or other form of solicitation;
  • Use any meta tags or other hidden text or metadata utilizing an AzireVPN trademark, logo URL or product name without AzireVPN’s express written consent;
  • Use the Services or Content for any commercial purpose or the benefit of any third party or in any manner not permitted by these Terms;
  • Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Services or Content to send altered, deceptive or false source-identifying information;
  • Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Services or Content;
  • Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services;
  • Collect or store any personally identifiable information from the Services from other users of the Services without their express permission;
  • Impersonate or misrepresent your affiliation with any person or entity;
  • Violate any applicable law or regulation; or encourage or enable any other individual to do any of the foregoing.

Copyright Protection

AzireVPN respects copyright law and expects its users to do the same. It is AzireVPN’s policy to respond to notices of alleged copyright infringement and terminate, in appropriate circumstances, Account holders or subscribers who repeatedly infringe the rights of copyright holders according to the processes set out in the U.S. Digital Millennium Copyright Act. Please see Copyright Policy at https://www.malwarebytes.com/copyright, for further information.

Payments

All payments are made in advance. The Service will be automatically cancelled if the user doesn't renew his account before expiration date. After a successful payment the user will be notified by e-mail, and a receipt is created that is accessible from the control panel.

Affiliate & Referrals

AzireVPN has an open affiliate system. All payments are done through PayPal, minimum payout is 100 EUR.

Only "white-hat" marketing methods are allowed when using our affiliate- and referral links, we do not tolerate marketing through spam.

Refund policy

Having accepted the Terms of Service and made a successful payment, the user agrees with and confirms that Service has been initiated. The result of the above mentioned is that the user’s right to withdraw from the agreement in accordance with SFS (2005:59) is not applicable. However, AzireVPN offers a 7-day money-back-guarantee which means that you have the right to refund your payment if you are not happy with the service up to 7 days from when you issued the payment.

Please note: Refund policy is not valid for 1 Month packages and cryptocurrency transactions.

Indemnity

You will indemnify and hold harmless AzireVPN and its officers, directors, employee and agents, from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (i) your access to or use of the Services, or (ii) your violation of these terms.

Warranty Disclaimers

AzireVPN is not responsible for a non-working service if the User has a non-usable internet connection and/or hardware- or software issues. AzireVPN cannot be held responsible for any loss of service due to external damages or interruptions.

THE SERVICES AND CONTENT ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT AND NON-INFRINGEMENT AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. We make no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness or reliability of any Content or Services.

Limitation of Liability

TO THE EXTENT PERMITTED BY LAW, NEITHER AZIREVPN NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES OR CONTENT WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT AZIREVPN HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

TO THE EXTENT PERMITTED BY LAW, IN NO EVENT WILL AZIREVPN’S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES OR CONTENT EXCEED FIFTY U.S. DOLLARS ($50 USD). SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS OF LIABILITY, SO THE FOREGOING LIMITATION MAY NOT APPLY TO YOU.

General Terms

These Terms constitute the entire and exclusive understanding and agreement between AzireVPN and you regarding the Services and Content, and these Terms supersede and replace any and all prior oral or written understandings or agreements between AzireVPN and you regarding the Services and Content. These terms control the relationship between AzireVPN and you. They do not create any third party beneficiary rights. If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions of these Terms will remain in full force and effect. These Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.

Any notices or other communications provided by AzireVPN under these Terms, including those regarding modifications to these Terms, will be given by AzireVPN: (i) via email; or (ii) by posting to the Services. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.

AzireVPN’s failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of AzireVPN. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.

The laws of California, U.S.A., excluding California’s conflict of laws rules, will apply to any disputes arising out of or relating to these Terms. All claims arising out of or relating to these Terms will be litigated exclusively in the federal or state courts of Santa Clara County, California, U.S.A., and you and AzireVPN consent to personal jurisdiction in those courts.

Dispute

The laws of California, U.S.A., excluding California’s conflict of laws rules, will apply to any disputes arising out of or relating to these terms. All claims arising out of or relating to these terms will be litigated exclusively in the federal or state courts of Santa Clara County, California, U.S.A., and you and AzireVPN consent to personal jurisdiction in those courts.

Termination

We may terminate your access to and use of the Services, at our sole discretion, at any time and without notice to you. You can stop using our Services at any time. You may cancel your Account at any time by sending an email to us at support@azirevpn.com. Upon any termination, discontinuation or cancellation of Services or your account, all provisions of these Terms which by their nature should survive will survive, including, without limitation, ownership provisions, warranty disclaimers, limitations of liability, and dispute resolution provisions.